Vancouver Community College

VCC was at a crossroads. They needed a leader to transform their infrastructure and services delivery.

• Directed Banner implementation including Student Information System, Finance and Human Resources modules
• Planned and directed a major overhaul of the college’s information infrastructure including structured cabling in multiple campuses, new platforms, software and networking technologies; effectively managed wide range of stakeholders and 3rd party contracts
• Transformed disparate and demoralized staff into cohesive, high performing team
• Improved customer service by major restructure of technical support